HOW TO ORDER

Order online or by phone.

Phone: 1-207-457-5989
On the Web: www.mcmaero.com
Or through our Contact page

Please do not send credit card information via e-mail as it is NOT secure. If you place your order on this website, your information IS secure.

Note on credit card processing: When you place an order, it will appear as a “pending transaction” on your card.

Operational hours: Our office is open from 8am to 5pm, Monday through Friday.

Please note orders placed after 1:00pm EDT will ship the next business day, unless the item is non-stock/long lead time or freight.

SHIPPING CHARGES

Actual shipping costs are charged on all orders.

*Please note UPS Ground shipping methods are not guaranteed during Holiday Shipping.

You are welcome to pick up your order at our shop in Maine. Maine State Sales Tax will apply.

AVAILABILITY

While we make every effort to maintain stock on all our products, quality is our highest priority. Our products are not mass produced. We may have to ask for your patience until your product is ready to ship. In most cases, the delay for regular production parts is less than two weeks. Some specifically identified components are special order items with limited availability and may take longer.

INSTRUCTIONS FOR RETURNS

If you need to return an order to us for any reason, please be sure to wrap and pack the item carefully. Call or send us an email and please include your name, contact information, and a detailed explanation for the return. We will then help facilitate your return and provide shipping instructions..